Suggestion: Issue tracker

[timvParticipant]

Hi Gavalakis,
I would like to suggest using an issue tracker for reported bugs and feature requests. I would welcome a web interface that allows browsing an searching for issues and requests and shows their current status. It would make the development of your extensions more transparent to the users.
Tim

[GavalakisKeymaster]

Hey Tim,

Hmm. I am not sure about this. Wouldn’t that prety much overlap with the functionality of the forums, especially the “Support” forum category in many ways? :-/

[timvParticipant]

I was hoping for something more structured. Something with a database, with issue IDs, status open/fixed/cannot reproduce/will not fix/by design, affected versions, category, priority, severity, stuff like that.

For example, it’s now a bit hard for me to find all open issues and requests that I have submitted. And I’m not sure if you’re still considering some of them and/or what the priority might be.

Am I the first to make such a suggestion? Maybe there isn’t such a need for it then.

[GavalakisKeymaster]

Hey,

I totaly understand the difference as well as what you mean. It just that Im concerned of further dividing community/support between multiple “techs/platforms”.

Some people still keep writing in the Unity forums (from where I try to steer away from). Most people use these forums. Others use the new discord server, while others simply use direct email. So the concern here of opening another issue tracking platform is further dividing possible support places.

With that said though, I might be able to replace/integrate the “direct email” approach with an issue tracker.
I will take a look at this after xmas.

Thank you 🙂

[timvParticipant]

Hmm, I see what you mean. Having yet another support platform could indeed be problematic. I was thinking it could maybe replace bug reports and feature requests on the forum…

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